Terms of Service

These Terms of Service ("Terms") govern your use of the Cohost platform ("Platform" or "Service") operated by Cohost, Inc., a Delaware corporation ("Company," "we," "us," or "our"). By accessing or using our Platform, you agree to be bound by these Terms.

Company Information:
Cohost, Inc.
8 The Green, STE A
Dover, DE 19901

Cohost is a comprehensive event management platform that enables professional event managers and individual event organizers to:
- Manage events seamlessly with enhanced integrations
- Connect with third-party services through our API framework
- Process payments through integrated payment gateways
- Manage attendee data and event logistics

3.1 Account Creation

To use our Platform, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts. If you are using the Platform on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

3.3 Account Responsibility

You are responsible for all activities that occur under your account and must notify us immediately of any unauthorized use.

4.1 Permitted Uses

You may use the Platform to:
- Create and manage events
- Process ticket sales and registrations
- Integrate with supported third-party services
- Access reporting and analytics features

4.2 Prohibited Uses

You may not:
- Use the Platform for any illegal activities or purposes
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Platform's functionality
- Reverse engineer or attempt to extract source code
- Use the Platform to compete directly with our services
- Violate any applicable laws or regulations

5.1 Fees and Billing

Our Platform operates on a combination of subscription fees and transaction-based fees. Current pricing is available on our website and may be updated with notice.

5.2 Payment Processing

We facilitate payment processing through Stripe Connect and other integrated payment gateways. You may also use your own payment processing solutions where supported.

5.3 Refunds

Company fees are non-refundable. Event organizers may set their own refund policies for their events, which are separate from our service fees.

5.4 Taxes

You are responsible for all applicable taxes related to your use of the Platform and any transactions processed through it.

6.1 Data Collection

We collect and process personal attendee data as necessary to provide our services. This data is retained for a limited time as specified in our Privacy Policy.

6.2 Data Security

We implement reasonable security measures to protect your data, but cannot guarantee absolute security. You acknowledge the inherent risks of internet-based services.

6.3 Data Ownership

You retain ownership of your event data and attendee information. We obtain a limited license to use this data solely to provide our services.

7.1 Integration Services

Our Platform connects with various third-party services and APIs. We are not responsible for the availability, functionality, or policies of these third-party services.

7.2 Integration Failures

While we strive for reliable integrations, we are not liable for failures or disruptions in third-party services that may affect your events or operations.

8.1 Service Availability

We provide the Platform "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service.

8.2 Event Liability

WE ARE NOT RESPONSIBLE FOR EVENT FAILURES, CANCELLATIONS, OR OPERATIONAL ISSUES. Event organizers are solely responsible for the success and execution of their events.

8.3 Damages Limitation

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

8.4 Consequential Damages

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, OR BUSINESS INTERRUPTION.

You agree to indemnify and hold harmless Cohost, Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of the Platform
- Your events and operations
- Your violation of these Terms
- Your violation of any third-party rights

10.1 Platform Ownership

The Platform, including all software, designs, and content, is owned by Cohost, Inc. and protected by intellectual property laws.

10.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use the Platform in accordance with these Terms.

10.3 User Content

You retain ownership of content you upload to the Platform but grant us a license to use it as necessary to provide our services.

11.1 Termination by You

You may terminate your account at any time by following the procedures outlined in your account settings.

11.2 Termination by Us

We may terminate or suspend your account immediately if you violate these Terms or for any other reason at our sole discretion.

11.3 Effect of Termination

Upon termination, your right to use the Platform ceases immediately. We may retain certain data as required by law or for legitimate business purposes.

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or platform notification. Continued use of the Platform after changes constitutes acceptance of the modified Terms.

13.1 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

13.2 Jurisdiction

Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware.

13.3 Arbitration

For disputes involving claims under $10,000, you agree to binding arbitration in accordance with the rules of the American Arbitration Association.

14.1 Entire Agreement

These Terms constitute the entire agreement between you and Cohost, Inc. regarding the Platform.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

14.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.

14.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms at any time.

For questions about these Terms, please contact us at:

Cohost, Inc.
8 The Green, STE A
Dover, DE 19901
Email: [email protected]