Slack

Connect Slack to Cohost and keep your entire team informed about event activity in real-time. Send automatic notifications to channels when tickets sell, events change, or important milestones are reached. Eliminate email chains and dashboard checking with instant updates where your team already works.

What You Can Do

Stop asking team members to check dashboards or send manual status updates. Cohost pushes critical event information directly into Slack channels, keeping everyone aligned without extra effort.

Real-Time Event Notifications Post messages to Slack instantly when important events occur. Ticket sales, capacity alerts, event changes, and customer activity flow automatically into the right channels for immediate visibility.

Team-Specific Alerting Route different notifications to appropriate channels. Sales teams see revenue updates, operations teams get capacity alerts, and customer service receives issue notifications - all automatically.

Rich Message Formatting Send beautifully formatted messages with Slack's block kit for clear, scannable information. Include buttons for quick actions, formatted data tables, and visual indicators that make notifications actionable.

Threaded Conversations Post updates in threads to keep channel history organized. Build conversation context around specific events or orders without cluttering main channel feeds.

Perfect For

• Event Teams: Coordinate cross-functional activities with automatic updates about event status and progress
• Sales Managers: Monitor ticket sales velocity and celebrate wins without manual reporting
• Operations Teams: Receive capacity alerts and logistics updates automatically
• Customer Service: Get immediate notification of order issues or customer inquiries

Key Capabilities

Flexible Channel Routing

Send messages to any public or private channel in your workspace. Route notifications based on event type, urgency, or responsible team for perfect information distribution.

Customizable Message Content

Build messages with plain text, rich formatting, or complex block layouts. Include exactly the information each team needs without overwhelming them with unnecessary details.

Thread Management

Reply to existing messages to create threaded conversations. Build context around specific events or issues while keeping main channels focused and readable.

Custom Bot Appearance

Customize bot username, icon emoji, and avatar to match your brand or differentiate notification types. Make critical alerts visually distinct from routine updates.

Common Use Cases

Sales Milestone Celebrations Automatically post to team channels when events reach 50%, 75%, or 100% capacity. Build team morale and create visibility into success without manual announcements.

Capacity Warning Alerts Send urgent notifications when events approach capacity limits. Give operations teams early warning to add show times, adjust marketing, or prepare for sellouts.

Daily Sales Digests Post automated daily summaries of ticket sales, revenue, and performance across all active events. Keep stakeholders informed without manual report generation.

Event Change Notifications Alert all relevant teams instantly when event details change. Ensure customer service, marketing, and operations all have current information simultaneously.

Order Issue Alerts Notify customer service channels immediately when order problems occur. Enable proactive support before customers contact you with issues.

VIP Purchase Notifications Send special alerts to management or hospitality teams when VIP tickets sell. Trigger white-glove service workflows automatically.

Team Coordination Create event-specific channels and post automated updates about schedules, vendors, logistics, and tasks. Keep complex event coordination organized and transparent.

Getting Started

Connect your Slack workspace and configure your default channel. Start sending automated notifications immediately with no complex setup. Build custom notification workflows that keep your team perfectly synchronized with event activity.